At Moralis we provide you with two support tiers in Onboarding, Integration, and Project management. These two types of support are Community Support and Premium Support which are both 24/7 active.
This Support tier brings you technical Discord support, Forum support, and Online tutorials, which you can utilize to ask questions, troubleshoot your code issues, and learn more about Moralis. You can also email our team at email@example.com for any billing or all other inquiries you might have.
Community Support is included in Starter plan, Pro plan and Business plan.
Premium Support & Onboarding
This Support tier brings you:
- Premium Onboarding
- Project Scoping
- Project Tracking during integration
- Dedicated support channel
- Dedicated Account Manager
- Dedicated Solutions Architect
- Dedicated Customer Success Manager
Premium Support is included in all Enterprise plans, which start at $500/month. To inquire more about Enterprise plans, feel free to email us at firstname.lastname@example.org to get a custom quote and the best-tailored plan to suit your usecase.